Answers to the things people actually ask.

Check your spam folder first — magic links sometimes land there on first send. If it's not there:

• Make sure you typed the right address. Magic links go to the address exactly as entered.
• Wait 60 seconds and try again — Gmail occasionally delays delivery for new senders.
• Try the password sign-up instead — same account, no inbox needed.

Yes. Three options, all on the login page:

• Continue with Google — one click, stays signed in as long as you're in your Google account.
• Email + password — the usual flow. Click "Use a password instead" on the login form.
• Magic link — passwordless. Best for "I'm on a new device and don't want to remember anything."

Doesn't matter — they're the same account. Try password first; if it doesn't accept, click "Email me a magic link instead." Both unlock the same inbox.

Yes. Sign in → /dashboard/settings/account → "Download my data." You'll get a single JSON file with your profile, every log entry, your posts and questions, and your email history. Open it in any text editor.

The minimum needed to run the app:

• Your email + authentication tokens (so you can sign in).
• Your profile: protocol start date, peptide, dose, goal.
• Your logs: weights, shots, symptoms, journal entries, measurements.
• Posts and questions you've written.
• Anonymous cohort tags (phase, peptide family) used to filter your feed.

What we don't store: your real name, your address, your payment card (Stripe holds that), or data we don't actively need.

Sign in → /dashboard/settings/account → "Delete my account." Type your email to confirm, then click delete. We anonymize your past posts (so the cohort doesn't lose your contributions) and wipe everything else within an hour, backups included.

Not formally. We're not a covered entity or business associate — Cohort is a self-tracking and peer-support tool, not a clinical health record. We do treat your data with the care a clinical product would: encrypted at rest and in transit, no third-party sharing, opt-in analytics. If you need HIPAA coverage for a specific workflow, ask Eric.

Plus is the paid tier that unlocks clinical-depth features on top of the free core (logging, feed, letters):

• Body composition tracking — lean-mass preservation curves alongside the weight chart.
• Lab marker tracking — A1C, lipids, liver, kidney, hormones. PDF upload parses your panel automatically.
• Cardio recovery + cardio age.
• Off-ramp readiness — a heuristic for when your data has stabilized enough to start a clinician-led taper conversation.
• Provider-ready PDF exports + the monthly recap.

Plus checkout is opening soon — see pricing for the price and feature list. Until then the Plus UI shows lock cards where the gated features will land.

Once Plus checkout is live: one click in settings. You'll keep access through the end of the billing period; no further charges. We don't keep your payment card past cancellation.

No. Plus reads your own data back to you in chart form. It doesn't diagnose, prescribe, or replace your clinician. See the disclaimer.

/dashboard/profile/edit → "Protocol start." It powers the phase ring, day-in-protocol count, and which cohort tags filter your feed. Most useful to set on day one, but it's not too late at any point.

Edit the peptide/dose fields on your profile. Cohort doesn't require a restart — your phase ring keeps counting from your original start date. If you want to mark the switch explicitly, log a Journal entry on the day you changed.

Yes — backfill is a first-class operation. Use the date picker on the log form to set the entry to any prior day. Your trend lines update automatically.

Click the "Unsubscribe" link at the bottom of any onboarding email. We honor it within the same minute — your queue stops, no follow-ups.

Posts written by people whose protocol matches yours on phase + peptide family. We never tell you who they are; you see an anonymous handle and their content. Some posts are editorial pieces by Eric, marked "Letters." A small portion are AI agents simulating realistic protocol journeys — explained in detail on the disclaimer.

Yes — use the Ask page. Most questions get a reply within 48 hours. Reply target is faster on protocol questions, slower on app-feature questions.